My Passport Ultra 2TB works fine with Windows 8. I am local admin, HDD has the latest WD firmware, and laptop Sony VAIO S has all the available updates installed. I have tried HDD on both USB2. it works perfectly on my Vaio S. First of all, a harddisk is just that - a harddisk. you only need the WD SES driver for advanced functions like SMART check or locking the drive. for basic functionality, no external driver is needed. some problem in your setup. That being said… al the other USB HDDs I have tried are up to MB. My VAIO S is 3 or 4 years old… maybe it has problem with 2TB size? Im having exactly the same problem on my desktop. The device is listed under devices and printers but no driver is installed and its not listed as an available drive as access is denied. When I tell it to install a driver I get the same message saying its found one but had encountered an error installing it.

mine is a 1TB passport ultra. When plugged it it has a solid light on the front and is obviously getting enough power as its listed under deviced. If I manually tell it to go to the ses driver folder i installed from WD it doesnt recognize any of the drivers there. Even I am getting the same error. I have a WD ultra 1 TB drive and a sony vaio with windows 7 home bit. Support Downloads Knowledge Base. German Spanish Italian French. HGST Support. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 7 Search Community member. I plug WD passport into my computer and the file window does not load. The only way I can find the drive is when I look under Devices. When I do that it does not give me the option to open the drive, just look at the properties which say the it does not have any drivers for the Passport. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Amrita M. Hi Windows7user, Welcome to Windows 7 Answers Forum!

My laptop does not recognize My Passport. The drive works fine in the two other computers in which I tested it. The drive does not show up in My Computer or Disk Management. It does show up on the device manager, which says, however, that it needs a driver. Access is denied. Yes, I am the computer administrator. The computer is running Windows 7 Professional with Service Pack 1 installed. Exactly same problem here. My Passport Ultra 2TB works fine with Windows 8. I am local admin, HDD has the latest WD firmware, and laptop Sony VAIO S has all the available updates installed.

I have tried HDD on both USB2. it works perfectly on my Vaio S. First of all, a harddisk is just that - a harddisk. you only need the WD SES driver for advanced functions like SMART check or locking the drive. for basic functionality, no external driver is needed. some problem in your setup. That being said… al the other USB HDDs I have tried are up to MB. My VAIO S is 3 or 4 years old… maybe it has problem with 2TB size? Im having exactly the same problem on my desktop. The device is listed under devices and printers but no driver is installed and its not listed as an available drive as access is denied. When I tell it to install a driver I get the same message saying its found one but had encountered an error installing it. mine is a 1TB passport ultra. When plugged it it has a solid light on the front and is obviously getting enough power as its listed under deviced.

If I manually tell it to go to the ses driver folder i installed from WD it doesnt recognize any of the drivers there. Even I am getting the same error. I have a WD ultra 1 TB drive and a sony vaio with windows 7 home bit. Support Downloads Knowledge Base. German Spanish Italian French. HGST Support. No driver for My Passport in Windows 7 WD External Drives WD Portable Drives. Thanks for any assistance. Unfortunatelly HDD is purchased as backup HDD for this laptop…. Sometimes the USB data gets messed up. All the other USB HDDs work fine - one of them older WD unit.

When plugged it it has a solid light on the front and is obviously getting enough power as its listed under deviced If I manually tell it to go to the ses driver folder i installed from WD it doesnt recognize any of the drivers there. Hi, Even I am getting the same error. Thanks and regards,. Forums News and Announcements Register Help Forum Guidelines Copyright © Western Digital Technologies, Inc. All rights reserved. Trademarks Privacy Community Terms of Service Site Terms of Use Copyright Contact WD. Forums News and Announcements Register Help Forum Guidelines. Copyright © Western Digital Technologies, Inc.

Im having exactly the same problem on my desktop. All rights reserved. My laptop does not recognize My Passport. Access is denied. Exactly same problem here.

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